Privacy Policy

Last Updated: August 2025

First Choice Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

By accessing our website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and payment information when you request services.
  • Service Information: Details about the plumbing issue, property details, or service history.
  • Communication Data: Records of calls, emails, text messages, and chat interactions with our team.
  • Website Usage Information: IP addresses, browser type, device type, cookies, and analytics data to improve website performance.

2. How We Use Your Information

We use your information for:

  • Scheduling, delivering, and completing plumbing services.
  • Sending invoices, receipts, and payment confirmations.
  • Responding to customer inquiries and support requests.
  • Improving our website, services, and customer experience.
  • Marketing Communications: With your consent, we may send promotional offers, service reminders, and updates via phone, text message (SMS/MMS), email, or other communication channels.

3. Consent to Calls, Texts, and Marketing

By submitting your phone number, email, or other contact information to First Choice Plumbing, you consent to receive:

  • Service-related calls and texts regarding scheduled appointments, emergencies, or updates.
  • Support communications about active or past service requests.
  • Promotional calls, texts, and emails with offers, discounts, reminders, and company updates.

You understand that:

  • Standard messaging and data rates may apply.
  • Consent is not a condition of purchase.
  • You can opt-out at any time by replying “STOP” to a text, clicking “unsubscribe” in an email, or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information with:

  • Service providers and contractors who perform work on our behalf.
  • Payment processors to complete transactions.
  • Legal authorities when required to comply with law or protect our rights.

5. Data Security

We implement industry-standard safeguards to protect your information. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of marketing communications at any time.
  • Request deletion of your personal information, subject to legal and business obligations.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from children. If we discover that a child has provided personal data, we will delete it promptly.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

First Choice Plumbing
Website: https://firstchoiceplumbingfl.com
 Email: info@firstchoiceplumbingfl.com